CALNET

State of California Telecommunications Contract

Table of Contents

Contents

  • Home
  • Product Catalog
  • Service Level Agreements
  • Billing and Invoicing Application
  • Taxes, Fees, Surcharges and Surcredits
  • Customer Escalation Process
  • Customer / End-User Training
  • FAQs
  • Trouble Ticket Reporting Tool

State of California Dept of Technology

Customer Escalation Process 

  • Customer Escalation Process View PDF